FAQ + Store Policy
SHIPPING To lighten our footprint and contribution to waste, we try to ship all orders with minimal and reusable packaging. We hope you support us in the effort to move towards zero waste! All orders ship with tracking, via First Class Mail. If you have any inquiries or concerns about your intended shipping destination, contact Owlette Hawaii directly.
JEWELRY Your patience is greatly appreciated, as orders may take up to 2 weeks for completion. This length of time may also vary based on the season. One set of hands is creating each piece of jewelry with intricacy and care, and life happens in the interim. But we hope to complete orders in a timely manner, and get them to you as soon as possible.
SIZING General bangle sizes run in XS (7), S (7.5), M (8), and L (8.5). Don't see your size listed with your favorite bangle? Not to worry, leave us a message and we can customize your sizing. If you have sizing concerns, or jewelry questions in general, please do not hesitate to ask before ordering. We will gladly answer any questions you might have!
Because of the custom and intricate nature of these orders, jewelry cannot be returned or exchanged for other items in the shop. If your order has a deadline, please allow more than enough time for the completion of the order.
CLUTCH BAGS If your item is found to be defective, please reach out within 14 days of the delivery date for an exchange.
x mahalo nui